Have questions about myONE
or finding the perfect fit?

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Email us.

support@myonecondoms.com
Response within 1-2 business days.

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Top Questions

How can I find my size?

1. Download and print out a FitKit. Follow the directions on the FitKit (be sure to print the file at 100%), and find out your customized size code. Then order a sample kit, or go directly to buy or subscribe.

2. Measure the old fashioned way. You can also use a measuring tape to find out your circumference (width) and length. Then simply enter your measurements here and the system will tell you your size code. Bam! Order a sample kit, or go directly to buy or subscribe. For tips how to measure properly, click here.

3.Get a size recommendation. Not comfortable with the whole measuring thing? That’s okay! Based on your feedback about condoms you've used in the past, we can give you suggestions about sizes that may work better for you. Then you can order a sample kit, to test out a few sizes before you buy or subscribe.

Ready to get started? Click here.

What sizes does MyONE Perfect Fit offer?

MyONE lengths range from 120mm (4.7 inches) to 237 mm (9.3 inches). MyONE offers 9 different width options, including sizes snugger and wider than anything else on the market. Currently, we can offer 10 different lengths and 9 different widths. Combined, these add up to more than 50 unique MyONE sizes.

In short (no pun intended), MyONE introduces sizes larger and smaller than anything currently available on the U.S. market, marking a historic shift in the range of condoms that are available for sale in the United States. Find YOUR fit.

Product

Why should I try MyONE Perfect Fit condoms?

So many reasons, but let’s start with a few:

You’re not the “one-size-fits-all” type. Shoes, bras and pants all come in different sizes. Guess what? Penises come in different sizes, too. So isn’t it about time you found a condom that actually fits YOU?

Better fit = Better sex. We’ve all been there with typical condoms. Too short. Too long. Too tight. Too loose. A bad fit can make you lose your erection. Or the condom can slip off during sex. Research shows these are all too common problems for condom users, all due to the fact that most condoms are the same size. And, hey – you deserve to have amazing sex, with a condom that actually feels good and fits just right.

Get a sample kit first! Just pay postage.Come on, what have you got to lose? We’re on a mission to help you find a condom that fits, satisfaction guaranteed. So find your fit, and order your sample kit.


Does condom size really matter?

Umm, YES. We've all seen those condom demonstrations where someone puts their hand, or head, or some other large object completely within a condom. The point of these demonstrations is to convey that it's silly for guys to complain that condoms don't fit.

But here's the problem: just because something fits, doesn't mean it’s comfortable. We’ve learned to settle for “one-size-fits-all” condoms, thinking we had to sacrifice a little bit of pleasure for the sake of protection. With MyONE, you can have both.

But don’t just take our word for it. Smart guys in lab coats have the proof. Multiple studies over decades have shown that a significant proportion of condom users suffer from problems because of poor-fitting condoms. Traditional condoms are often too long, too short, too tight or too loose (or a combination). The result? Can’t maintain an erection. The condom slips off or breaks. Trouble achieving an orgasm. So what can we do? If the standard condom doesn’t fit, let’s find one sized just for you.

Don't various condom sizes already exist?

For too long, the range of sizes available was very limited due to the standards that set how long and wide condoms can be. Although you do see “slim” and “XL” condoms on the market, there’s not much difference in the width. Until now! MyONE offers condoms in 10 lengths and 9 widths, for more than 50 size combinations.

The U.S. launch of MyONE® Perfect Fit condoms is a game changer. MyONE lengths range from 120mm (4.7 inches) to 237 mm (9.3 inches). MyONE offers 9 different width options, including sizes snugger and wider than anything else on the market. We offer 10 different lengths and 9 different widths. Combined, these add up to more than 50 unique MyONE sizes.

In short (no pun intended), MyONE introduces sizes larger and smaller than anything currently available on the U.S. market, marking a historic shift in the range of condoms that are cleared for sale by the FDA. Find YOUR fit.

What sizes does MyONE Perfect Fit offer?

MyONE lengths range from 120mm (4.7 inches) to 237 mm (9.3 inches). MyONE offers 9 different width options, including sizes snugger and wider than anything else on the market. Currently, we can offer 10 different lengths and 9 different widths. Combined, these add up to more than 50 unique MyONE sizes.

In short (no pun intended), MyONE introduces sizes larger and smaller than anything currently available on the U.S. market, marking a historic shift in the range of condoms that are available for sale in the United States. Find YOUR fit.

But since latex stretches can’t one size fit all?

You could technically fit a condom over a watermelon (we've tried), but did anyone ever ask the watermelon how it feels?

Latex does stretch to several times its original size. But there's a big difference between something fitting and fitting comfortably. When latex stretches it reciprocates the stretching force back onto the penis – this is the feeling of tightness that many men experience when using an ill-fitting condom. Also, latex can’t “unstretch” – that is to say, one size of condom cannot accommodate a smaller penis size. Instead, the condom can slip, or fall off completely for men with a smaller penis.

Are MyONE condoms lubricated?

Yes! MyONE Perfect Fit condoms are lubricated with a premium silicone-based lubricant. Using additional lube is key to some pretty epic sex. Don't agree? Try just a drop of lube in the tip of your condom before you put the condom on, and you'll love lube too. Just make sure to use a latex-compatible lubricant, such as these. Wink wink. DO NOT USE OIL-BASED LUBRICANTS such as those made with petroleum jelly (e.g., Vaseline®), mineral oil, vegetable oil or cold cream, as these may damage the condom.

Does MyONE offer a latex-free option, or different styles such as hyper-thin?

Currently all MyONE condoms contain latex. In summer 2018, we manufactured an all-new version of MyONE that is hyper-thin for sensation and still offers the same quality protection. The latex formula used for MyONE® is our proprietary Sensatex™ latex, which is softer than other latex formulas on the market. Sensatex stretches and moves with the body better, which helps with comfort. MyONE is not offered in other styles, such as glow in the dark or ribbed. Also, although we have the capability and technology to create non-latex condoms right now, there’s a patent conflict that prevents us from doing so. We’re looking forward to developing the MyONE condom line in the future.

What are the ingredients in MyONE condoms?

All our ONE brand condoms, including MyONE, are made from natural rubber latex, dusted with cornstarch, and lubricated with silicone oil. The silicone fluid used is polydimethylsiloxane, an industry standard that is pure silicone fluid. For more questions related to ingredients, please contact us and we'll connect you to our Quality Department.

What do the MyONE Perfect Fit condom wrappers look like?

It's not a ONE® condom if it doesn't come in a round wrapper with art on it.
Here's a few sample designs you’ll see on your MyONE condom wrappers.

Measuring

How can I find my size?

1. Download and print out a FitKit. Follow the directions on the FitKit (be sure to print the file at 100%), and find out your customized size code. Then order a sample kit, or go directly to buy or subscribe.

2. Measure the old fashioned way. You can also use a measuring tape to find out your circumference (width) and length. Then simply enter your measurements here and the system will tell you your size code. Bam! Order a sample kit, or go directly to buy or subscribe. For tips how to measure properly, click here.

3. Get a size recommendation. Not comfortable with the whole measuring thing? That’s okay! Based on your feedback about condoms you've used in the past, we can give you suggestions about sizes that may work better for you. Then you can order a sample kit, to test out a few sizes before you buy or subscribe.

Ready to get started? Click here.

What does the letter and number mean in each size code?

We recently updated our size codes to be more intuitive, learn more here. Each size code is the combination of a Width Number and a Letter Code. Combine those to get your FitCode. For example, your Width Number could be 53 and your Length Letter is G. Therefore your FitCode is 53G. There are 9 total widths to choose from & 10 different lengths. When you’re using the FitKit, you’ll see those codes directly on the tool. Or you can simply put in your length and circumference measurements here, and the online tool will tell you your MyONE size code. The size codes also keep your specific length and width private.

What if I’m uncomfortable measuring myself?

We’ve got you covered. Based on your feedback about condoms you've used in the past, we’ll suggest some sizes that may be a better fit. Then you can order a sample kit to test it out. Get started.

How do I know if my FitKit™ printed correctly?

It’s important that your FitKit™ prints correctly in order to get the best fitting MyONE condom. Here’s a simple calibration check: After printing, take any credit or debit card and compare it to the pattern on the FitKit™. If it doesn’t fit, the file was not printed at 100%. Check your print settings (see below), and try again!

My FitKit™ did not print correctly – what should I do?

99% of printing issues are solved by disabling Page Scaling, an adjustment that some printers make automatically. Fortunately it is very easy to disable this option. When you select Print in Adobe® Acrobat® Reader, Page Scaling is usually shown as an option – simply select None and then continue printing as normal. For some printers, the Page Scaling option is contained in the Properties or Advanced tab of this first Print menu. Or, it may say “Scale” and then just simply make sure it says 100%. Alternatively you might want to consider using our mm-measurement fitting service instead of the FitKit—no printing necessary.

Orders

Do you offer samples before I purchase or subscribe?

Absolutely! After you’re done measuring and finding your MyONE Perfect Fit size code, you can order the sample kit. Each sample kit contains two condoms: one that’s the size you measured plus another recommended size. You just pay postage.

We’re on a mission to help you find a condom that fits, and we know finding the right size can take a few tries. But hey, what a fun science experiment!

How many sample kits can I order?

We offer 1 sample kit per customer. If neither of the 2 condoms in your sample kit fit just right, contact us and we'll send a free sample kit of another size. Most of our customers get the perfect fit the first time, and for the rest all that is usually needed is a small adjustment. We're here to help with that. Find your fit.

Can I order in bulk?

We offer pricing for 12-packs and 24-packs. If you get the 24-pack, you only pay 83 cents per condom — instead of $1.25 per condom in the 12-pack. Check out our subscription plans to get condoms delivered every 1, 2 or 3 months for even greater savings. For example, with the 24-pack subscription you only pay 66 cents per condom! You can cancel your plan anytime, or skip a month if you need to. With subscriptions, you even get discounts off lubes.

How will MyONE condoms be shipped to me?

Don't worry, not even your mailman will know. All MyONE Perfect Fit condoms will be shipped discreetly in plain packaging.

What carrier do you use for shipments? How long does shipping take?

All MyONE® 12-Packs and 24-Packs will ship with our free, standard shipping via USPS First Class mail, which typically takes 3-5 business days for delivery and includes tracking. If you'd like to receive your product sooner, we offer expedited shipping methods via UPS and USPS at checkout. For these options the pricing will vary, depending on where you're located. The only guaranteed expedited shipping methods are UPS 2-day Air and Priority Mail Express (1-2 day shipping).

Orders will be processed and shipped within 1-2 business days, so please consider that when placing an order for expedited shipping. Purchasing a faster shipping option will not change the time necessary for processing and fulfillment.

Sample kits are free - just pay postage.

Will everyone know my size by what's printed on the package?

Not at all. Every size is determined by a code that will be unique for your size. Because the size is coded, your actual size won't appear on any packaging or wrapper, so no one else will ever see it.

I live in Canada. Do you ship here?

People in Canada can continue to order through our UK warehouse, click here to order. We’re also working on a Canada warehouse, so that orders can ship directly from Canada to Canada.

Is MyONE sold anywhere else except the United States?

MyONE Perfect Fit is available in specific countries where the brand is registered for sale, including Canada, UK, Germany, France, Hong Kong, and a few others. Check out this page to learn more.

Will MyONE be sold in stores?

We’re excited that CVS is the first-retailer to carry MyONE in stores as of Fall 2022!

These are the sizes that CVS is carrying:
https://www.cvs.com/shop/brand-shop/m/myone-custom-fit

We make 52 different sizes of condoms. But since we couldn’t take over the entire CVS condom aisle (dare to dream!), we’ve selected some sizes to give people condom size options on the shelf that no other brand has.

The line-up includes six different 10-count boxes: Two sizes snugger than a regular condom, and 4 sizes larger than a regular condom. They also have a SNUG Sampler and a LARGE Sampler.

However, not all products are in all stores yet. The 3 items that are in most CVS stores are Super Snug, Snug, and Super Wide.

The product pages on the CVS website will show you the nearest place to purchase each item based on your zipcode.

How will my purchase appear on my credit card statement?

We accept payment by all major credit, debit cards, and PayPal. Any charge will appear on your statement as GlobalONE. Some banks may choose to add a descriptor, such as URL. That is out of our control, but you can contact your bank to see if they add descriptors. All pricing is shown on our website in U.S. dollars. If you are buying with a different currency, your credit card company will perform any currency conversion.

How can I leave a review?

On each of the MyONE product pages, there is a section at the end of the page where you can submit & read reviews. Click on the button there that says "WRITE A REVIEW," and there you go!

Subscription

How can I subscribe to a plan?

On each of the product pages, you’ll see the option to sign up for a subscription plan. After you follow the steps to Find Your Fit, you will be prompted to go to the sample kit or product page corresponding to your size code. Know your size? Then simply click on the "I KNOW MY SIZE" button here, to go directly to purchase or subscribe. You save money by subscribing, and you get condoms delivered on a regular basis. No fear of running out! You can have condoms delivered every 1, 2 or 3 months—and either a 12-pack or 24-pack at a time. Based on your subscription, you also get sweet benefits like discounts on lubes and additional condoms. Cancel or skip shipments anytime.

How can I skip a subscription shipment, or cancel/edit my subscription?

Login to your account, There you will see options to "Skip next shipment" and “Cancel” your subscription. You can change the details of your next shipment, such as: changing your size code, whether you would like it to be a 12-pack or 24-pack, or whether you would like them delivered every 1,2, or 3 months. You can skip as many shipments as you'd like, or click "Cancel" to cancel your subscription. If you have an old subscription you'd like to reactive, just click on the button next to it that says: "Activate." Contact support@myonecondoms.com if you need any help – we're happy to edit the details of your subscription for you!

Why does your login page say I don't have an account?

Go to the sign in page. Does it say no account listed for your email address, even if you already placed an order or subscription? No problem! Your account just wasn’t set up during the check out process. Click the "CREATE AN ACCOUNT" button to set up your account in a few easy clicks. Contact support@myonecondoms.com with any questions.

How do I change my shipping address and payment info?

Login to your account, click “Manage Subscriptions” and then "BILLING INFORMATION" to change your address or billing info.

How do I change my size code in my subscription?

Login to your account. There you will see options to “Skip next shipment” and “Cancel” your subscription. You can change the details of your next shipment, such as: changing your size code, whether you would like it to be a 12-pack or 24-pack, or whether you would like them delivered every 1,2, or 3 months. You can skip as many shipments as you'd like, or click "Cancel" to cancel your subscription. If you have an old subscription you’d like to reactive, just click on the button next to it that says: “Activate.” Contact support@myonecondoms.com if you need any help – we’re happy to edit the details of your subscription for you!

How do I see my past purchases?

Login to your account, click “Manage Subscriptions” and then "PURCHASE HISTORY."

Quality

Are these condoms cleared for sale by the FDA? Are they safe to use?

Just like all condoms, MyONE condoms are classified as Class II medical devices under FDA, and must conform to international condom standards. The condoms also go through rigorous safety testing and regulations prior to being cleared for sale. We take the quality of our products—and the safety of our customers—very seriously. Please contact us if you have any further questions on this topic.

Company

What is ONE® Condoms?

ONE® is more than just a maker of high-quality pleasure products. We’re a team of personally and socially responsible people committed to helping you have better, healthier relationships.

ONE has been around since 2004. We started with a pretty simple but important purpose: to increase condom use and get people talking about sexual health. How? By listening to our customers — what you want and what you need. By offering products and programs that surprise, delight, and engage people. And by bringing fresh ideas and innovations to the condom market.

Now we’re proud to launch a revolution in sexual health with MyONE Perfect Fit condoms. We believe that condom fit is the next great frontier in making condoms more socially acceptable and more widely used. You don’t settle for the status quo, and neither do we.

Why did you bring custom fit condoms to the U.S.?

We believe that proper condom fit is the next great frontier in helping people have incredible sex with condoms — thus helping increase condom use over all. Shoes and pants come in different sizes, so why not condoms? We’re very excited to bring this solution to millions of men who are frustrated by condoms that just don’t work for their bodies. After all, years of reseach shows current condom sizes don't properly fit the vast majority of condom users, so we decided to do something about it. You don’t settle for the status quo, and neither do we.